Frequently Asked Questions
Here you can find some answers to common questions relating to Limine. If you can't find your answer here, please contact us directly. If you're looking for information on the original desktop version, click here.
Who is Limine available to?
The hosted version of Limine (i.e. the web app and server software) will initially be offered exclusively for direct licensing to legal practices for self-hosted use (either on-premise servers or on the customer’s own cloud account).
As before, standalone licenses for the Limine desktop application will remain available to all customers. Standalone licensees will also be able to access any Limine matter – through the web or desktop software – with the authorization of the party hosting the Matter.
Does Legistek offer data hosting or litigation support services along with Limine?
No; customers interested in a professionally hosted solution that includes litigation support services should ask their Epiq representative about TMX, which offers the same functionality as Limine but accompanied by Epiq’s full suite of hosting and support services. Or to find out more, visit www.epiqglobal.com.
On rare occasion Legistek assists customers with trial preparation and presentation, but we prefer our customers to work directly with trial support professionals trained to utilize Limine collaboratively with their clients for maximum effectiveness. We are not, nor are we owned by, a litigation services provider. We are a software company first and foremost.
Can third-party litigation support companies license Limine and offer it to their own customers?
No, Legistek does not offer reseller licenses to Limine, though support professionals are welcome and encouraged to purchase standalone copies of Limine for their own use in supporting clients through depositions and trials. A formal certification program for trial support professionals is currently in development, which will train consultants on the most advanced features of the platform, maximizing their ability to collaborate with their clients in preparing for and presenting at trial.
When will the new Limine be available?
We are currently working with pilot users to extend and refine the final product, but are projecting a general retail release in Summer 2018.
What kinds of Limine subscriptions will be offered when the new version is released, and how will the different subscriptions be priced?
Most customers will have a choice between two types of license subscriptions:
- Limine Enterprise Subscription provides access to the entire Limine platform, which includes a Web Application hosted on the customer’s own servers or cloud account, and a fixed number of user licenses for the standalone Desktop Application.
While details are being finalized, we anticipate that an Enterprise Subscription will be priced based on the number of servers (CPU cores) on which the relevant server application software is deployed, with no per-user fees. This will enable organizations to pay a price that scales with their usage needs without having to be overly conscious about who the software is made available to.
- A Limine Standard Subscription gives the purchaser a single user license to the standalone Limine Desktop Application, for a flat yearly per-user subscription fee, as in the original version of Limine. With the Desktop Client, standard licensees can create and manage Limine Matters locally, and are able to access online Limine Matters hosted with Enterprise subscribers (with the host’s permission, of course), but cannot create or host their own online Matters.
So I will still be able to buy and use Limine as a standalone trial presentation application without needing my own server or even Internet access?
Yes, a Limine Standard Subscription will remain available for individual purchasers, and the Desktop Application does not require a server or constant Internet access. However any organization purchasing more than a handful of Standard Subscriptions will generally find it more cost-effective to purchase an Enterprise Subscription so that the software can be deployed to and used collaboratively by all users within the organization.
If I purchase an Enterprise Subscription, will I be able to let third parties (such as my clients) use the system and can I charge them for access?
Enterprise Subscribers may, with certain restrictions, allow third parties to access Limine Matters hosted on their systems without additional cost. For example, subscribers can create Limine accounts for and give access to their clients, co-counsel, witnesses in their case, trial consultants, etc.
However, Enterprise Subscribers are not permitted to charge third parties for access to their hosted Matters under any circumstances. In addition, giving third parties access to a Matter requires that the Enterprise Subscriber hosting the Matter be acting as either lawyer or client in connection with the Matter being hosted, and not merely acting as a litigation technology provider who is neither giving nor receiving legal services.
To be clear, can the Desktop Application (regardless of subscription type) actually be used to access Matters that are being hosted online? How does that work?
Yes! The new Limine operates like many popular modern applications that can be accessed either through a web browser or via a downloadable native application. The new Desktop Application can be used for offline work on local Limine Matters, and with an Internet connection can directly access hosted Limine Matters in real time; there is no need to download documents from the website and re-import them into a different tool. Web Application and Desktop Application users can work side by side in the same Matter at the same time, with their respective work being immediately visible to each other. For most functions, the two applications can be used interchangeably and the choice is just a matter of preference. The most notable exception is offline use cases—such as formal evidence presentation in trial or hearings—which the Desktop Application is specifically tailored to support.
Is the current version of Limine still available? Will I be able to upgrade if I buy a license now?
Yes and yes—Limine 1.3 is still available and in active use by many litigators. All existing Limine customers will be eligible to upgrade to a Standard Subscription of the new version as soon as it is generally available, free of charge, for the duration of their original license term. We will also be offering an upgrade path to an Enterprise Subscription for existing Limine customers.
What are the server hardware and software requirements for hosting with an Enterprise Subscription?
This depends on the scale of the deployment, but the minimum entry-level requirements, which should generally suffice for up to 50 active (non-concurrent) users, are a single server blade or VM with the following specifications:
- Dual-Core Intel CPU (Xeon or Core)
- 8 GB of RAM (16 recommended)
- Microsoft Windows Server 2012 or later
- Microsoft SQL Server 2012 Express Edition or better (Standard Edition or better is required if individual Matters are expected to exceed approx. 200,000 documents in size)
- At least 200 GB of available hard drive space for databases and files, or at least 1 TB if video content is expected
All Limine server software is stateless, and individual system components can be spread across multiple blades or virtual machines; hardware requirements scale relatively linearly with usage. For example, very large deployments (those with over 1,000 active users) will require 2 or more load balanced web servers, 2 or more load balanced content (file and API) servers, and 2 or more SQL instances.
I’m a solo/small firm without a dedicated IT department and have never installed a system like this before. What kind of support services are available?
We have built the Limine server software to be extremely easy to deploy and update, but recognize that servers and server software in general are not designed for causal users. We are currently looking into engaging with a third party private cloud provider who can provide assistance with Limine server installation and maintenance to customers in need of IT support, so that they have access to the benefits of a Limine Enterprise subscription without the need for a dedicated IT staff or infrastructure. We are also working on a turnkey product tailored specifically to small legal practices that we expect to deploy by the end of 2018, so stay tuned.